Windows 11 update problem

Question

After doing a Windows Update the system stays in Temporary Profile. Does not move to the standard profile. Please Help.

Answer 1

Hello Edward Kissam,

Welcome to Microsoft Q&A forum.

May I know if the AI suggestion works for you? If possible, may I have a photo of the situation and what happened when you try to switch to the standard profile to check for you? Please remember to remove all personal information before posting.

I'm waiting for your reply.

Answer 2

If Windows 11 stays signed in with a temporary profile after Windows Update, use these checks first:

1. Restart the device and sign in again.
   • If the message says You are logged on with a temporary profile. Roaming options are currently unavailable, restarting and signing in again can remove the temporary account.
   • If the message says We can't sign into your account. This problem can often be fixed by signing out of your account and then signing back in, the same restart/sign-in step applies.
   • It might take more than one restart before the normal profile returns.
2. Check whether Windows reports a temporary profile.
   • Go to Start > Settings > Accounts > Sync your settings.
   • If the temporary profile message appears there, restart again and sign in.
3. Back up recent work before signing out.
   • Anything created while using the temporary account should be copied to an external drive first, or it can be deleted when signing out of the temporary account.
4. If files still seem missing after the update, check whether they are under the built-in Administrator account.
   • Open the search box, type computer management, and open Computer Management.
   • In the left pane, select Local Users and Groups > Users.
   • If Administrator shows a down arrow, it is disabled.
   • Double-click Administrator, clear Account is disabled, then select Apply.
   • Sign out, then sign in with the Administrator account and check for the files.

If the issue started during or after update installation, also run the Windows Update troubleshooter:

1. Go to Start > Settings > System > Troubleshoot > Other troubleshooters.
2. Find Windows Update and select Run.
3. Follow the on-screen steps.

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