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Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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Hi Anil Kumar,
Thank you for posting your question.
To help troubleshoot why Copilot is not working in Excel, could you please provide a few more details?
- Are you using Excel for Windows, Mac, or Excel on the web?
- Is the Copilot button missing, disabled (grayed out), or does it display an error message?
- Are you signed in with a work/school account or a personal Microsoft account?
- What Microsoft 365 subscription are you using?
- If possible, please share a screenshot of what you see.
In the meantime, please verify the following:
- Make sure you are signed in to Excel with the account that has the Copilot license assigned.
- Update Office to the latest version.
- Restart Excel and sign out/sign back in.
- Confirm that your organization has assigned a Microsoft Copilot license to your account (if using a work or school account).
Once you provide the requested information, we'll be able to assist you further with specific troubleshooting steps.