Scheduling and managing events using Outlook.com calendar
Welcome Cherron IT,
Thank you for reaching out to Microsoft Q&A Forum.
I understand that after resetting your laptop, your Outlook.com calendar disappeared.
To narrow this down, could you please confirm:
- Are you accessing your calendar through Outlook.com on the web or the Outlook desktop app?
- Is the Calendar completely missing, or does it appear but contain no events?
In the meantime, please check the following:
- Verify that you are signed in with the same Microsoft account that originally contained the calendar.
- Open Outlook Calendar and make sure all calendars are enabled in the left pane.
- Check the Deleted Items folder to see whether any calendar items were accidentally removed.
- Try accessing your calendar from a different browser or device to determine whether the issue is device-specific.
- Sign in using an InPrivate/Incognito browser window and check whether the calendar appears there.
- If you use the Outlook desktop app, try Outlook.com directly in a web browser and compare the results.
Please let me know the answers to the questions above, and I'll continue troubleshooting with you.
Looking for your update.