pc will not charge

Klyph Wiederhold 0 Reputation points
2026-08-27T01:43:13.46+00:00

C:\Windows\System32>operable program or batch file.C:\Windows\System32>Unable to perform operation. An unexpected error (0x10d2) has occurred: The library, drive, or media pool is empty. 'operable' is not recognized as an internal or external command, operable program or batch file.

Windows for home | Windows 11 | Devices and drivers
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  1. Ramesh Srinivasan 89,405 Reputation points Independent Advisor
    2026-08-27T02:52:18.4033333+00:00

    Hi Klyph,

    When does the error occur? Were you trying to run a command or a batch file in the Command Prompt window? More information will help me narrow down the issue.

    Also, run winver.exe in Command Prompt and post a screenshot of the resulting dialog.

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  2. AI answer

    2026-08-27T01:43:28.6733333+00:00

    For a Windows 11 PC that will not charge, use these checks first:

    1. Use the charger and cable that came with the PC.
    2. Make sure the charger is connected to the actual USB-C charging port on the PC.
    3. Do not charge through an external hub or dock.
    4. Clean the USB-C charging port carefully with compressed air.
    5. If the charger or cable does not meet the PC power requirements, charging may fail or be very slow.

    If Windows starts, try these battery troubleshooting steps:

    1. Open Device Manager.
    2. Expand Batteries.
    3. Uninstall the battery drivers there.
    4. Restart the PC.
    5. Restore default power plans by running: 
         powercfg -restoredefaultschemes
    6. Run the Power troubleshooter: 
         msdt.exe /id PowerDiagnostic

    If Device Manager shows battery device errors, documented causes include:

    • the device drivers are not installed,
    • Windows cannot load the required drivers,
    • the device is disabled,
    • reinstalling the drivers is required,
    • a restart is required before the device can work properly.

    The command text shown in the prompt does not identify a charging-specific Windows command. The charging issue is more likely related to charger compatibility, cable capability, port condition, battery driver state, or hardware.

    If the PC is completely unresponsive even with a known-good charger, try a hard reset: unplug the charger, hold the power button for 30–60 seconds, reconnect the charger, and try powering on. If it still does not respond, the issue is likely hardware-related and needs device manufacturer support or a local technician.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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