Restore PowerPoint

Question

My PowerPoint app is now missing. My MS365 subscription is up to date. And MS Word still works. How can I get PowerPoint back

Answer 1

Right-click on this file ...

C:\Program Files\Microsoft Office\root\Office16\POWERPNT.EXE

... and select 'Pin to Start'.

Answer 2

Hi, @Joseph Mazza

First, check whether PowerPoint itself is missing or only the shortcut.

• Click Start and search for PowerPoint.
• If it appears, right-click it and select Pin to Start or Pin to taskbar.

If PowerPoint does not appear, try repairing Microsoft 365:

• Go to Settings > Apps > Installed apps.
• Find Microsoft 365.
• Click the three dots > Modify.
• Run Quick Repair first.

If it is still missing, you may need to reinstall Microsoft 365 from: https://account.microsoft.com/services This should reinstall Word, Excel, PowerPoint, and the other apps included with your subscription.

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To help narrow down the issue:

1. Does PowerPoint appear when you search for it from the Start menu?
2. Do you see Microsoft 365 under Settings > Apps > Installed apps?
3. Did PowerPoint disappear after an update or any recent changes?

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Click "Add comment" to let me know.

Thanks!

Answer 3

If Word still works and the Microsoft 365 subscription is active, the supported way to restore a missing PowerPoint app is to reinstall Microsoft 365.

1. First confirm the subscription is active:
   • For Microsoft 365 Family or Personal, check Services & subscriptions on the Microsoft account dashboard.
   • For Microsoft 365 for business, go to My Account and open Subscriptions.
2. Reinstall Microsoft 365:
   • If needed, completely uninstall Office first by using the uninstall troubleshooter.
   • Restart the PC when prompted.
   • Then reinstall Microsoft 365 using the install instructions.
3. If Office was preinstalled on a new PC, activate Office first, then update Office:
   • Open Word or another Office app.
   • Go to File > Account > Update Options > Update Now.
   • After Office finishes updating, missing app shortcuts can be restored.
4. If the app went missing after a push-button reset of the PC, reinstall Office again. That restores missing Office apps after the reset.

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• Microsoft 365 subscription features aren't available in Office apps
• Can’t find Outlook, Access, or Publisher apps on a new PC that included Office
• Outlook, Access, and Publisher are missing after a push-button reset