Developer Notification Not Recevied

Question

Developer Notification Not Recevied

SLPsoft LLC 0

Added a developer to Access Control (IAM), however the developer never received the email notification

TP 162.4K Reputation points Volunteer Moderator

2026-08-29T17:36:53.3666667+00:00

Hi,

Please let me know which Azure service you asking about. For example, are you asking about API Management Developer portal? Some other service?

Perhaps are you referring to inviting a developer to API Management and they never received email?

Positing screenshot(s) may be helpful as well.

I'm very familiar with Azure RBAC, Access Control (IAM) blade, etc., but I need some more information to answer your question.

Thanks.

-TP
SLPsoft LLC 0 Reputation points

2026-08-29T18:14:52.94+00:00

Please see screenshots below, the user never receive the invitation
TP 162.4K Reputation points Volunteer Moderator

2026-08-29T18:50:07.46+00:00

Okay, thanks for the screenshot. I changed the tag on your question to Artifact Signing.

I'm not aware of it automatically sending email to the user when you assign them Artifact Signing Certificate Profile Signer role. Did you read documentation that says a user will receive an invite email upon assigning role?

Is this user a Member user in your Entra ID tenant, or are they a Guest user (which you invited)? I ask because if you invited them to your Entra ID tenant they should've received an invite email, which they then need to Accept the invite.

Perhaps you are in the process of setting up your Artifact signing account, completing Identity verification, etc., and never received one of the emails related to that?

I apologize if I'm not as helpful as I could be here. I'm not Artifact signing expert.

1 answer

Your answer

TP 162.4K Reputation points Volunteer Moderator

2026-08-29T17:36:53.3666667+00:00

Hi,

Please let me know which Azure service you asking about. For example, are you asking about API Management Developer portal? Some other service?

Perhaps are you referring to inviting a developer to API Management and they never received email?

Positing screenshot(s) may be helpful as well.

I'm very familiar with Azure RBAC, Access Control (IAM) blade, etc., but I need some more information to answer your question.

Thanks.

-TP
SLPsoft LLC 0 Reputation points

2026-08-29T18:14:52.94+00:00

Please see screenshots below, the user never receive the invitation
TP 162.4K Reputation points Volunteer Moderator

2026-08-29T18:50:07.46+00:00

Okay, thanks for the screenshot. I changed the tag on your question to Artifact Signing.

I'm not aware of it automatically sending email to the user when you assign them Artifact Signing Certificate Profile Signer role. Did you read documentation that says a user will receive an invite email upon assigning role?

Is this user a Member user in your Entra ID tenant, or are they a Guest user (which you invited)? I ask because if you invited them to your Entra ID tenant they should've received an invite email, which they then need to Accept the invite.

Perhaps you are in the process of setting up your Artifact signing account, completing Identity verification, etc., and never received one of the emails related to that?

I apologize if I'm not as helpful as I could be here. I'm not Artifact signing expert.

Answer 1

For Azure email notifications tied to role-based alerting, first verify how the email action is configured.

Check whether the notification uses Email Azure Resource Manager Role. This action only uses Azure Resource Manager role assignments at the subscription scope and only for assignments of type User or Group. If the role was assigned at the resource or resource group scope, the email notification isn't sent by this mechanism.
Check whether the email was suppressed by an alert processing rule. In Azure portal, open the fired alert and review the History tab for suppressed action groups.
Verify that the recipient mailbox can accept the notification. Allow these sender addresses in mail filtering or spam protection:
- azure-noreply@microsoft.com
- azureemail-noreply@microsoft.com
- ******@mail.windowsazure.com
Test with a direct user mailbox instead of a distribution list or mailing list. Internal mailing lists and distribution lists often block external senders.
Check inbox rules, spam, quarantine, and mail security filtering. Review:
- client spam settings
- mailbox inbox rules
- Exchange or Microsoft 365 quarantine or sender filtering
- any email security appliance rules

If the expectation was that adding a developer to Access Control (IAM) would automatically send an email, the supported guidance in this context is only for alert email delivery. In that case, confirm that an alert or action group is configured to send the notification, and that it uses the correct role-based email action and scope.

Troubleshooting problems in Azure Monitor alerts