Task 'Synchronizing subscribed folders for ******@bigpond.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for ******@bigpond.com. Error: Cannot connect to the server. If you continue to receive this message, contact

Question

My emails havent been downloading for about a week. I cant fix it.

Ive been getting a MS message saying my payment credentials are out of date but MS has been deducting the payments so I figured it would be okay.

This message comes up every time. Internet connection is fine. My computer otherwise works okay.

"Task 'Synchronizing subscribed folders for ******@bigpond.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for ******@bigpond.com. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'"

Answer 1

Have you tried deleting the account & re-adding it?

Are you running any third party antivirus &/or VPN software?

If you set up the account manually then double check the incoming & outgoing servers & ensure that the security is set to OAUTH 2.0 if supported, if not then you may require an app specific password which is used instead of the account password.

Incoming Mail Server: imap.telstra.com

Outgoing Mail Server: smtp.telstra.com

Outgoing Mail Port: 465 or 587

Authentication: Yes

Encryption: SSL enabled.

App specific password:

https://www.telstra.com.au/support/email/app-specific-password

https://learn.microsoft.com/en-us/answers/questions/5830684/how-to-fix-outlook-fix-error-0x800ccc0e

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend.

Thoroughly research any product which is mentioned here before you decide to download and install it.