Email disappearing from sent folder

Question

I have sent 2 important emails this morning and they are not in the sent folder. I have searched for different key words, checked all of my folders, and logged out to sign back in several times.

Answer 1

@Hannah said

I have searched for different key words, checked all of my folders, and logged out to sign back in several times

I am sorry, but in most cases like this, if it was indeed a glitch in the mail handler on the Microsoft Mail Server, you will not be able to recover the emails.

You can bring in Microsoft Support and ask them to look at your account on the mail server and see if the messages are in some intermittent state, but don't expect miracles.

• Logon to https://outlook.live.com/
• From the main menu: Help -> ? Help
• {This should open the Help side panel}
• Search Help -> {Your problem} and press Enter
• Still need help? [Yes]
• If you get "We're here to help": Tell us your problem -> {Your problem, again} [Get Help]
• [Sign In] {Use any Outlook/Microsoft account}
• Choose a support option -> Chat with a support agent in your web browser

Answer 2

Thanks for sharing