How to clear cache

Question

I am unable to access pages that I would normally have access to. I keep getting an unknown error

Answer 1

Hi. I'm David, and I'm happy to help you.

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Follow the instructions below to clear the cache.

1. Open "Settings and more (Alt + F)" and select "Settings";
2. In the left panel, select "Privacy, Search and Services";
3. Under "Clear browsing data", click on the "Choose what to clear" button;
4. Under "Time range", change to "All time";
5. Leave at least "Cookies and other site data" and "Cached images and files" marked;
6. Click on "Clean now";
7. Close and open your browser.

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If the pages still do not load, please check if they load in an InPrivate window. To open the InPrivate window, open the browser and press "Ctrl + Shift + N".

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Please let me know how it goes.

Feel free to ask any questions you may have.

Answer 2

You can find out whether the website has a problem or your computer has a problem at Is it down for everyone or just me?

Here's how to clear your browser's cache: