Windows 10 update error

Question

Hello,
I press update and the pc communicates with the update server.
After a minute or so I get
Fehler: 3: Fehler beim Download. Version.xml

In English:
Error: 3: Error during download. Version.xml.

Problem handling etc. did not work.

Thank for help
Clockie

Answer 1

Hi,

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Make sure you have internet access, then run or download the Update Troubleshooter version that matches your version of Windows:
Select Start > Settings > Update & Security > Troubleshoot, then select Windows Update under Get up and running, and then select Run the troubleshooter.

If the problems aren't all resolved, try running the troubleshooter again to check for additional errors. Or see Fix Windows Update errors and follow the troubleshooting steps below:
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

Hope above information can help you.

Answer 2

Hello,

Please run Windows Update troubleshooter from Settings app > Update & security > Troubleshoot. See if it works.

If that doesn't work, try this:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Close Command Prompt and see if Windows Updates works then.

Let us know if this helps!