Please refer suggestions in this support article: https://support.microsoft.com/en-us/windows/camera-doesn-t-work-in-windows-32adb016-b29c-a928-0073-53d31da0dad5
Keep us posted!
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
My computer isn't reading my camera, either the built-in one or my external webcam. How do I fix this?
Please refer suggestions in this support article: https://support.microsoft.com/en-us/windows/camera-doesn-t-work-in-windows-32adb016-b29c-a928-0073-53d31da0dad5
Keep us posted!
Hi, let me help you.
First, check camera privacy access: Settings > Privacy & security > Camera, and make sure "Camera access" and "Let apps access your camera" are both on.
If that's fine, open Device Manager (right-click Start > Device Manager), look under "Cameras" or "Imaging devices." If you see a yellow warning icon on either camera, that confirms a driver problem.
To update the driver: right-click the camera entry > Update driver > "Search automatically for drivers." If Windows says it's already up to date, but the camera still isn't working, try the opposite — right-click > Uninstall device, then restart your PC. Windows will usually reinstall the driver fresh on boot.
You may also visit the manufacturer's support website for your device to download and install the latest camera drivers.
How do I update the camera driver