Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear Adrian Avelar,
I understand you'd like assistance redeeming the Microsoft College Bundle that was included with your ASUS ZenBook A14 purchase.
Based on Microsoft's published redemption process:
- Complete the setup of your new Surface Pro and sign in with a Microsoft account.
- Watch for either an on-screen notification during/after setup, or an email sent to the Microsoft account associated with the device.
- You'll be asked to verify your student status using a valid.edu email address.
- After verification is approved, Microsoft states that a redemption email is typically sent within about 3 days, allowing you to claim the Microsoft 365 subscription, Xbox Game Pass Ultimate, and controller offer.
For reference: The Ultimate College Bundle for Students: Get Your Free Stuff with a Windows 11 College PC Purchase
For more information, please contact the support team via this link.
I hope this helps. Please feel free to reply below if you have any update or further concern.
Your understanding and co-operation are highly appreciated. Thanks for your precious time. Have a nice day!