Microsoft Business

Gillian Craig 0 Reputation points
2026-09-02T04:35:04.6233333+00:00

I do not need Microsoft Business at all - only a personal account. How do I change this?

Microsoft 365 and Office | Other
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  1. GsN5034 - IA 75,780 Reputation points Independent Advisor
    2026-09-02T05:42:18.5133333+00:00

    Hello,

    Microsoft 365 business accounts usually use either your organization’s own custom domain (for example, ******@company.com) or the default Microsoft-provided - *.onmicrosoft.com domain (for example, ******@onmicrosoft.com). If you’d like to switch from a Business account to a Personal account, here’s what you need to do:

    • Create a personal Microsoft account using this link: https://signup.live.com/ (open the link in a private browsing tab).
    • Enter your email address and choose a personal domain, such as @hotmail.com or @outlook.com.
    • Create a password for your personal account, then follow the prompts to complete the setup.
    • During the account creation process, be sure to add a recovery email address. So, if you lose your password, you can use the recovery address to reset it.

    Important -

    Before using the personal account, make sure you back up all your business-related data to prevent data loss.

    https://learn.microsoft.com/en-us/microsoft-365/commerce/subscriptions/move-users-different-subscription?view=o365-worldwide

    After the backup, you can cancel the Microsoft 365 Business subscription in the Microsoft 365 Admin Center.

    https://learn.microsoft.com/en-us/microsoft-365/commerce/subscriptions/cancel-your-subscription?view=o365-worldwide

    You can then buy a Personal subscription through your Personal Microsoft account if required.

    Then upload all your files to OneDrive if you need a cloud backup.


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