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DeepakUppund-8412 avatar image
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DeepakUppund-8412 asked DeepakUppund-8412 commented

Need to Generate Report/Get Information for Particular Channel(Resolver Group)

We would like to pull the report or gather information which should say what are the various types of rules/monitors/alerts are configured to send tickets to OS Management(Windows) Team or to any particualr Resolver Group.

Can someone please tell, how this can be accomplished.

msc-operations-manager
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StoyanChalakov avatar image
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StoyanChalakov answered DeepakUppund-8412 commented

Hi @DeepakUppund-8412,

You need to be more specific here: Do you mean send alerts form SCOOM (In this case you need to check the Subscription), or you mean which alerts generate incidents, which are assigned to your "OS Management (Windows)" Team?
In this case you need to see how SCOM is integrated with your ITSM tool. This type of configuration (which alerts, which severities and which priorities) is usually on the integration side (connector or an add-on).
If you just want to check what type of rules/monitors/dioscoveries are applied to a server or a group of servers you can still use that:

SCOM Effective Monitoring Configuration Report - The Monitoring Guys

Hope I could help!

Regards,
Stoyan


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Hi @StoyanChalakov,

In short Windows Team would like to know, which Monitors/Rules/Alert Name generate Incidents to their Team.

This is for analysing purpose.


Thanks,
Deepak

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Hi Deepak,

this wuld then be dependent on your SCOM integration with the ITSM tool that you use. What tool do you use for Incident Management? How is SCOM integrated with it?

Regards,
Stoyan

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@StoyanChalakov , We have integrated it with SCSM Tool.


Thanks,
Deepak

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