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The problem started when I wanted to install these two updates, when it gets to 8%, I get a notification saying, my pc doesn't meet requirement for windows 11, but when I use pc health check and whynotwin11, they say it is compatible, secure boot status was off, I turned it on...the TPM status is "maintenance task is still running"...so I've been trying to make it say "ready for use", then I discovered regedit is not opening, I've been trying ways to open it, in order to try and change the TPM's status and hopefully then the updates can go through...I'm scared to have to install another window and possibly lose all my data, I've been avoiding that...these are all step I have been following on Youtube...I don't know anything about any of this
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Hi,
If the PC Health Check tool indicates the system is compatible with Windows 11, but the upgrade is blocked, there may be hard blocks in place.
Please share a zipped copy of the following setup log file on OneDrive (or any other host) and post the link here:
C:\$WINDOWS.~BT\Sources\Panther\setupact.log
Note: C:\$WINDOWS.~BT is a hidden folder. To access it, press Win + R, type C:\$WINDOWS.~BT and click OK.
Thanks for the log. The ESP partition seems to be full.
Please open an admin Command Prompt window and run these commands one by one:
cmd.exe
mountvol Y: /s
del /q Y:\EFI\Microsoft\Boot\Fonts\*.ttf
powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | Select FullName, Length, Mode -first 10"
dir Y:\
Post the output here.
Thanks for your help....I'll be going to sleep, I'll respond much later...please don't stop helping me
Thanks. Now, please run these commands:
mountvol Y: /s
md C:\Lenovo\BIOS
cd /d Y:\EFI\Insyde
move isflash.bin C:\Lenovo\BIOS\
dir Y:\
(Post the output.)
Let me know if that resolves the original issue.
I got this when I tried to update....so I'm still waiting
Please close the setup dialog and delete the following folder:
C:\$WINDOWS.~BT
Retry the repair installation and let me know how it goes.
Well at first before I even deleted the folder above I did the update and it went on to 100% and was installing then it just started downloading again and then just stopped after being stuck at 6%....after deleting the folder it is now stuck at downloading at 6%
It's like downloading dynamic updates. Please give it some more time and see what happens. Also, check whether there is any disk activity.
I'm gonna see how it does from now on till tomorrow...right now it says pending download, one time it said installing 20%...then it cut off and had the retry prompts....which I did press again...so I'll give it time and see tomorrow
If it cut off after 20%, please upload the latest setupact.log so that I can determine what went wrong. Chances are, it's a Windows Update issue.
Please clean boot Windows and try again. A clean boot is the process of starting Windows without loading any third-party applications or services.
msconfig.exe and select the Services tab.Hide all Microsoft services checkbox. This is an important step.
(Now, the list will contain only 3rd party services.)Disable all.For more information, please refer to the Microsoft article.
How to perform a clean boot in Windows
(Step 3 in the above link is crucial. You need to first enable "Hide all Microsoft Services" before clicking "Disable all".)
Bad news I can't open msconfig in any way it opens and quickly closes or just not respond....just like regedit...I think it has something to do with this, I don't recognize that email....and it's linked to my administrator account
If msconfig.exe and regedit.exe don't run, we need to check the system for malware.
Please share your Farbar scan logs for analysis.
FRST64.exe to FRST64English.exe.Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears. See this screenshot. It's a safe tool used in most antimalware forums.
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
it's doing the same thing, opening and quickly closing with Farbar
Please download Malwarebytes Antimalware and run a scan. Eliminate every piece of malware it finds. Malwarebytes should also get rid of all adware and PUAs and browser hijackers.
https://www.malwarebytes.com/mwb-download/thankyou
Note: the Malwarebytes setup may activate the Premium trial (15-day) version. After 15 days, it switches to the free version automatically.
Post the detection report here.
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information.
It's doing the same thing, I don't understand because it doesn't do this with pchealthcheck and whynotwin11
Please boot into Safe mode and run the Farbar Scanner.
It still doesn't want to open any of them
Can you run the Kaspersky scanner?
Please run the KVRT online scanner. https://www.kaspersky.co.in/downloads/free-virus-removal-tool
Configure KVRT as in the image below and run a scan. Post the detection report here.
If none of the apps work, I think you can consider resetting Windows (with the Keep files option) via Settings.
AI answer
Since PC Health Check shows compatibility but Windows Update stops at 8% with a requirements message, the fastest supported path is:
Before trying the upgrade again, run these built-in repair steps:
DISM.exe /Online /Cleanup-image /Restorehealthsfc /scannowIf Windows Update still fails, use the official clean installation/installation tool page:
Important:
If the update is stuck at a percentage, also check:
For advanced repair only if comfortable using admin command line, Windows also provides a reset of Windows Update components:
net stop bitsnet stop wuauservren %systemroot%\softwaredistribution softwaredistribution.bakren %systemroot%\system32\catroot2 catroot2.baknet start bitsnet start wuauservA clean install should only be considered after these supported steps, because it is more disruptive.
References: