Epson Printer

Question

Hello.

I am trying to connect my wireless Epson printer to my Dell laptop. Windows shows that I connected the printer, but nothing prints. It keeps telling me that I cannot print.

Please help.

Answer 1

Hi,

If the Q&A Assist procedure didn't work, please let me know the Epson printer model.

Thanks.

Answer 2

Try these steps in order for a wireless printer that appears connected in Windows 11 but will not print:

1. Power cycle the printer.
   • Turn off the printer and unplug it.
   • Wait 30 seconds.
   • Plug it back in and turn it on.
2. Verify the wireless connection.
   • Make sure the printer’s wireless option is turned on.
   • Run the printer’s built-in wireless connectivity test if the printer supports it.
   • Confirm the Dell laptop and the Epson printer are connected to the same Wi-Fi network. If there are multiple routers, extenders, or separate SSIDs, this is especially important.
   • If the printer shows Printer in error state, check for low paper or ink, an open cover, or a paper jam.
3. Restart the Print Spooler service.
   • Press Windows key + R.
   • Type services.msc and press Enter.
   • Find Print Spooler.
   • Right-click Print Spooler and select Restart.
4. Remove and reinstall the printer in Windows 11.
   • Go to Start > Settings > Bluetooth & devices > Printers & scanners.
   • Select the Epson printer.
   • Select Remove and confirm.
   • Back in Printers & scanners, make sure the printer is turned on and connected to Wi‑Fi.
   • Select Add device or Refresh.
   • If Windows finds the printer, select Add device.
   • If it does not appear, select Add manually.
5. If automatic install still fails, reinstall it manually.
   • In Add manually, choose the option that best matches the printer.
   • For a printer connected directly by USB, use Add a local printer or network printer with manual settings.
   • If prompted for a driver, use Windows Update or Have Disk if a driver disc is available.
   • After installation, print a test page.
6. If Windows can see the printer but still cannot print, check the printer driver.
   • Install the latest driver from the printer manufacturer’s official site for the exact Epson model and Windows version.
   • Then add the printer again from Settings > Bluetooth & devices > Printers & scanners.

If the issue is specifically that Windows says the printer is connected but every print attempt fails, the most likely fixes from the documented steps are:

• confirming both devices are on the same Wi‑Fi network,
• restarting Print Spooler,
• removing and reinstalling the printer.

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References:

• Fix printer connection and printing problems in Windows
• Fix printer not found and printer not recognized errors in Windows
• My printer won't connect and I'm unable to print anything - Microsoft Q&A