Microsoft Reward Points Redeem Problem

Question

Microsoft Reward Points Redeem Problem

Vishal Kumar Gupta 0

Dear Microsoft Rewards Team,

I am writing to formally raise a concern regarding the unavailability of Amazon gift cards in India as a redemption option for Microsoft Rewards points. For the past six months, this option has consistently been missing, which has caused significant inconvenience to users like me who rely on Amazon gift cards as a preferred and practical way to utilize earned points.

The absence of this reward has limited the usefulness of the program in India, especially since Amazon is one of the most widely used platforms for shopping. Many users, including myself, have accumulated points with the expectation of redeeming them for Amazon gift cards, only to find the option unavailable for an extended period.

I kindly request clarification on the following:

Why has the Amazon gift card option been unavailable in India for the past six months?

Is this a temporary suspension or a permanent removal?

If temporary, when can users in India expect the Amazon gift card option to be reinstated?

Providing transparency and a clear timeline will help restore confidence in the Microsoft Rewards program among Indian users.

Thank you for your attention to this matter. I look forward to your response and a resolution that ensures Indian users can continue to benefit from the program.

Sincerely, Vishal

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2 answers

Your answer

Answer 1

Hi Vishal Kumar Gupta,

I understand your concern about Amazon gift cards remaining unavailable in India, especially after saving your Microsoft Rewards points for this option.

As noted in the AI Answer, reward availability varies by country or region and there is currently no confirmed timeline for when a specific gift card may return.

Kindly also note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, are not permitted to directly interfere with Microsoft product features or access back-end systems. My role is limited to providing technical guidance on reported incidents, requests or ideas. Therefore, I’m unable to confirm whether or when the Amazon gift card will become available again.

In this case, I highly recommend submitting your concern directly to the Microsoft Rewards Support team while signed in to the Microsoft account associated with your Rewards profile. They can help record your feedback about reward availability in India and provide any account-specific assistance available.

I hope the Amazon gift card option becomes available again soon.

Kind regards.

Answer 2

Amazon gift cards in India can be unavailable because some gift cards are not always available through Microsoft Rewards and availability varies by country. Microsoft support states that customer support cannot provide details on when gift cards will be restocked or removed.

There is no published timeline in the available information for when Amazon gift cards in India will return. Similar Microsoft Q&A answers also state that Microsoft Rewards usually does not announce when rewards are added, updated, or replenished, and restocking can depend on stock availability and regional demand.

Supported next steps:

Check the Redeem page regularly to see what rewards are currently available.
If the reward was previously redeemed and the code is needed, open Order History and select Order Details or Resend.
If more help is needed or feedback about missing rewards in India needs to be submitted, contact Microsoft Rewards Support using the official support form.

Relevant redemption conditions to avoid issues when redeeming available rewards:

Redeem points in the same region where the account was signed up.
Do not use a VPN while redeeming.
Use a mobile or landline phone number for authentication, not a VoIP number.