Microsoft Authenticator stalls on adding personal microsoft account

Dave Brown 0 Reputation points
2026-09-04T19:52:20.14+00:00

I removed my Microsoft Authenticator app registration from Security → Advanced security options and tried to re-add it via QR code. The setup gets stuck indefinitely on 'adding account' (app side) / 'continue setting up' (browser side), reproduced on two separate attempts with a fresh QR code each time, after confirming the phone's connectivity, notification, and background-app settings are all correct.

Microsoft Security | Microsoft Authenticator
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