upgrade office pro plus 2016 to 2019

John Dunsdon 1 Reputation point
2020-08-05T22:56:28.787+00:00

We are a public library with Office Pro Plus 2016 MAK licenses that now are saying they need activation. We had been using them since 2016. What changed? How can we upgrade them to Office Pro Plus 2019 multi-user version and load it on 14 machines? What are the licensing requirements and steps necessary to do the upgrade? Machines are all connected to the internet but have 2 different networks within the building. I have a microsoft account for me at work but do not want separate accounts on the other machines as they are public machines with multiple users.

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,531 Reputation points
    2020-08-06T08:40:09.943+00:00

    Hi John,

    There seems to be 2 questions. Question 1 is the issue of activation for Office Pro Plus 2016, Question 2 is about how to upgrade Office from Office 2016 to Office 2019.

    Question 1, please search CMD, right-click the Command Prompt and run as administrator. Then copy and paste the command, click Enter at last:
    cscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /dstatus

    If you are running 32-bit Office on a 64-bit operating system, please run:
    cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus

    And then, please copy the results or make screenshot to me, I will check the activation status first.

    Question 2, Office 2016 is a one-time purchase (non-subscription) version of Office, to upgrade, you need to buy the newer version. To confirm the requirements of Office license based on your conditions, it's best to contact Microsoft for help, as we focuses more on general questions related to Office desktop applications. Thanks for your understanding.

    To deploy it on machines, you may use ODT tool with Config.xml file. As machines are all connected to internet, you may get installation files from CDN (Office Content Delivery Network) directly.
    Besides, you could try to add "RemoveMSI element" element in Config.xml to remove previous Office Pro Plus 2016.
    Here is the article about Office 2019 deployment, "Deploy Office 2019 (for IT Pros)", I think it it helpful.

    If you have volume licensed versions of Office 2019, such as Office Standard 2019 and Office Pro Plus 2019, you may use MAK activation which activate Office through Microsoft-hosted activation services, either via the internet or by telephone.
    In this case users could use Office apps without logging their Microsoft Accounts.

    Any questions please post back.

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  2. DAREDEVIL 1 Reputation point
    2021-01-12T06:39:34.177+00:00

    Can you please tell me how to upgrade microsoft 2016 proplus to microsoft 365 proplus

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