Complete refund.

Question

I want a refund. Microsoft sent me an email telling me You got your redund of 99CHF, but in my paypal account is only 3CHF??

There’s no email address to reach out to no number?? I need help!

Answer 1

If you did not receive the full refund that was indicated you would receive, this forum is just a user to user forum, no-one here has any account access, you will need to contact Microsoft Support directly, try using this method to contact their support.

Go to this link: https://support.microsoft.com/contactus

Select Microsoft 365

Click 'Get Home Support'.

In the box provided, type billing.

Press Enter, then on the next page, scroll down and click 'Sign in to Contact Support'.

Navigate to Microsoft 365 and Office - Manage my Subscription.

Select the 'Chat with support agent in web browser' option