Exporting Emails

MarcyWR 0 Reputation points
2026-09-14T13:39:19.4333333+00:00

I want to export my entire inbox, including subfolders. Advice?

Outlook | Windows | New Outlook for Windows | For business
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Hornblower409 15,115 Reputation points
    2026-09-15T03:03:59.84+00:00

    @MarcyWR said

    I want to export my entire inbox, including subfolders

    One minor detail the AI Answer left out is that with New Outlook for Windows the Export only works if you have a MS 365 Subscription or a standalone version of Classic Outlook installed.

    User's image

    If this is your situation:

    1 -- Get a Trial MS 365 Family Subscription. Install Classic Outlook. Do your export to a PST file (which you can not access without Classic Outlook). Cancel the MS 365 Subscription. Yes. It's a PITA and as clunky as it sounds.

    2 -- Look for a free external Outlook Archive Program. This connects to your email account and pulls down everything to a local database on your PC. e.g. Free MailStore Home

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments

  2. AI answer

    2026-09-14T13:39:32.07+00:00

    For new Outlook for Windows:

    1. Go to Settings > Files > Export.
    2. Select Get started.
    3. Follow the wizard and choose the mailbox or specific folders to export.

    Important limitations and preparation:

    • Calendar and contacts saved in .pst files are not available in new Outlook at this time.
    • If the goal is a full mailbox export, first make sure the correct account is selected.
    • By default, Outlook may download only the past 1 year of email. To export all mail, open Outlook and select Account settings > Account Name and Sync Settings, then move the slider to All.
    • Do not export the .pst file to a OneDrive location. If automatic sync is enabled, make sure the destination is not syncing to OneDrive.

    For classic Outlook for Windows, if needed for a full account-level export including subfolders:

    1. Open File.
    2. Select Open & Export > Import/Export.
    3. Select Export to a file > Next.
    4. Select Outlook Data File (.pst) > Next.
    5. Select the email account name at the top level.
    6. Make sure Include subfolders is checked. This exports Inbox, Calendar, Contacts, and Tasks for that account.
    7. Select Next.
    8. Select Browse to choose a save location, enter a file name, and select OK.
    9. Select Finish.

    Notes:

    • Only one account can be exported at a time.
    • If exporting to an existing .pst, choose how to handle duplicate items.
    • If creating a new .pst, an optional password can be set.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.