Microsoft Privacy Dashboard

Question

The screen continuously flickers making it nonfunctional.

Answer 1

Hello,

Just to confirm, does your screen flicker only when accessing your Microsoft Account Privacy Dashboard online?

https://account.microsoft.com/privacy

Are you experiencing the same issue when accessing the Privacy dashboard using a private browsing tab?

• Open an incognito tab.
• Sign in with your Microsoft account using the link above to access the dashboard.

Alternatively, you can try clearing your browsing history, cache, and cookies to see whether the page stops flickering.

Let me know if you still need more help.

Answer 2

Try this in order:

1. Reset the graphics driver with Windows logo key + Ctrl + Shift + B. If that does not help, restart the PC.
2. Check whether Task Manager flickers:
   • Press Ctrl + Alt + Delete. If Task Manager does not appear, press Ctrl + Shift + Esc.
   • If Task Manager flickers too, the problem is likely the display driver.
   • If Task Manager does not flicker while the rest of the screen does, the problem is likely an incompatible app.
3. If it looks like a display driver issue:
   • Open Device Manager.
   • Expand Display adapters.
   • Right-click the display adapter and use one of these options:
     • Roll Back Driver if Windows Update recently changed the driver.
     • Update driver.
     • Uninstall Device, then restart so Windows attempts to reinstall the driver.
   • Note: rolling back or uninstalling a driver requires administrator privileges.
4. If it looks like an app issue:
   • On Windows 11, go to Start > Settings > Apps > Installed Apps.
   • Find the suspected app, select it, then choose Uninstall > Uninstall.
   • Restart after each uninstall and check whether the flickering stops.
   • If the app came from Microsoft Store, update or reinstall it from Microsoft Store > Library.
5. If the screen is too unstable to follow the steps, start the PC in safe mode and then perform the driver or app troubleshooting.
6. If this is a Surface device and the issue continues, use the Surface app or Get Help for support.

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References:

• Troubleshoot screen flickering in Windows
• Surface Pro 4 screen flickers or is scrambled