Cancel subscription

Question

HOW CAN I CANCEL the subscription with ConvBlockCurrencyCountryMismatch company? I don't want a subscription out of the United States

Answer 1

If the Microsoft 365 subscription was bought directly from Microsoft, cancel it here:

1. Go to Services & subscriptions.
2. Sign in with the Microsoft account used to buy the subscription.
3. Find the subscription.
4. Select Manage > Cancel and follow the prompts.

During cancellation, eligibility for a refund is shown automatically. If no refund is issued, access usually continues until the end of the current billing period.

If the subscription was bought through a third party such as Apple, Google Play, Amazon, or another retailer, it must be canceled with that provider directly. Microsoft cannot cancel, refund, or modify billing for third-party subscriptions.

If the issue is that the subscription is tied to a non-U.S. country or currency, the supported path is to cancel the current subscription, wait for it to expire, and then buy a new subscription using the correct U.S. country and billing information.

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