Microsoft Copliot

Question

Microsoft Copliot

Abdul Khokhar 0

Hello. Every time I open Microsoft copilot it redirects me to Microsoft 365. Could I please get help with this?

Abdul Khokhar 0 Reputation points

2026-09-18T04:10:08.2533333+00:00

I just want to use copilot.

1 answer

Your answer

Abdul Khokhar 0 Reputation points

2026-09-18T04:10:08.2533333+00:00

I just want to use copilot.

Answer 1

Clary-N 16,020 Microsoft External Staff Moderator

Hi Abdul Khokhar,

Could you share a few more details so I can better understand what’s happening?

Are you opening Copilot through the Windows app, a web browser or a mobile device?
After the redirect, do you see Chat in the navigation menu and can you open it?
Are you signed in with a personal account or a work or school account?
Do you receive an error message or does the page simply open without the Copilot chat box?

If possible, please also check whether Copilot works through another access point, such as the web version if you’re currently using the app. This will help confirm whether the issue is limited to the app or connected to the account.

If Chat is missing or doesn’t load on Windows, open Get Help, search for Copilot connectivity troubleshooter and follow the prompts. It can check for connection, firewall or other access blockers.

Please let me know what you find and I’ll help you narrow down the next step.

Abdul Khokhar 0 Reputation points

2026-09-19T00:19:37.3766667+00:00

Hello. I just want to use copilot nothing else. Please let me use the copilot app only.
Abdul Khokhar 0 Reputation points

2026-09-19T00:21:33.95+00:00

I do not want to use the app it keeps on being redirecting me to.
Clary-N 16,020 Reputation points Microsoft External Staff Moderator

2026-09-19T08:14:03.1933333+00:00

Hi Abdul Khokhar,

Thank you for explaining. I understand that you want to stay in the Copilot app and use Copilot Chat there, without being sent to another app.

The Copilot experience is currently being updated across Windows and mobile devices, so the app name or appearance may have changed, but I do not want to assume that this is the redirect you are seeing. Could you tell me which app opens instead and which device you are using?

Please also check whether an update is available for Copilot, then close and reopen the app. If it still redirects you, a screenshot of the page or app it opens would help, as long as you hide any account details first.
Abdul Khokhar 0 Reputation points

2026-09-19T12:03:47.9+00:00

Hello. This is where it keeps on redirecting me. To the other Microsoft copilot.