I cannot install onedrive

Colin Parker 25 Reputation points
2026-09-19T19:03:07.5466667+00:00

I cannot install onedrive. I have tried all of the recommendations to fix but still no luck.

Microsoft 365 and Office | OneDrive | For home | Windows
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Answer accepted by question author
John Jefferson Doyon 89,725 Reputation points Independent Advisor
2026-09-19T19:41:17.2+00:00

Hi, @Colin Parker

May I know what troubleshooting steps have you already taken? This will help me avoid recommending them again.

Also, to help narrow this down:

  1. Where are you attempting to install OneDrive from: the Microsoft Store, Microsoft’s OneDrive download page, or somewhere else?
  2. Is OneDrive completely missing from File Explorer, and is there no OneDrive cloud icon on the taskbar near the clock?
  3. What exactly happens when you try to install it? If you get an error message or code, please share it.

Click "Add comment" to let me know.

Thanks!

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4 additional answers

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  1. R J 0 Reputation points
    2026-10-13T22:19:10.8566667+00:00

    HELLO ARE YOU HERE

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  2. R J 0 Reputation points
    2026-10-13T22:16:37.26+00:00

    I give up there is no help

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  3. Colin Parker 25 Reputation points
    2026-09-20T15:50:54.49+00:00

    A complete reinstallation of Office 365 worked. All other recommended fixes failed.

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  4. Colin Parker 25 Reputation points
    2026-09-20T15:49:24.5+00:00

    No this DID NOT work. A complete reinstallation Office 365 worked.

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