9,253 questions
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How about Jennifer, try logging in again and using the option to sync your account or upload a backup to the cloud. Also try registering your device in your organization
Microsoft authentication app on chromebook
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Jennifer Hindman
26
Reputation points
im signed in and everything on the authentication app but i cant see my passwords, payments, or addresses because it says enable biometric or pin and when i click on that another thing briefly pops up and says app lock was disabled. device lock must be configured. ive gone through just about every setting i could think of and cant figure out how to change it.
Microsoft Security Microsoft Authenticator
{count} votes
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Danny Peck 6 Reputation points2021-12-10T19:20:00.143+00:00 Any luck? I have the same problem.
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jason0687 1 Reputation point2022-04-12T13:59:13.207+00:00 I'm having the exact same issue, has anyone been able to solve this?
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Jonathan Cruzate 1 Reputation point2022-05-01T14:04:08.723+00:00 See than answer I posted
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Jonathan Cruzate 1 Reputation point
2022-05-01T14:03:03.97+00:00 - Download "Hidden Settings for Android" from the Play Store
- Search for "lock" and select "Settings(ScreenLockSuggestion"
- Choose "Pin" and create a Pin, then choose to show all notifications when locked
- Open the Authenticator app and try again using the Pin you just made
You can also use the Microsoft Autofill Chrome extension if you don't need the Authenticator feature and just your Autofill content
https://chrome.google.com/webstore/detail/microsoft-autofill/fiedbfgcleddlbcmgdigjgdfcggjcion/