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I have Dell Inspiration 5559 laptop with Intel Core i7-6500U CPU @ 2.5Ghz,PC Health Check showing error 'The processer isn't supported for Windows 11
Regards
Naveen kumar
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I have the same processor of Intel. It is really disappointing situation. Also for Intel. Have a look at Apple? They are everytime supporting old generation PC's with the new softwares. INTEL i7, 2.5GHZ processor is not compatible with the new Windows 11. I will never buy Intel processor PC and never select Windows.
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I have the same problem I checked the list and with the compatible CPU's under the windows 21H1 version and under intel our chip set is listed in the range of compatible CPU's but health check gives the not supported, both Dell and Windows help told me its out of their control what health check is doing????? they refused to help. I have looked on Dell website and all they want you to do is buy a new computer, they are even selling the same computers as what I already have but with windows 11 on them so I would like to know what they are doing to make them windows 11 ready but wont help us out????
Hi. Greetings from southern California!
I have an HP Envy, with the i7-6500u processor, also with 2.5 GHz, and with Version (not Build) Windows 10 21H1. On this list:
...it indicates the i7-6500u is compatible. It's likely some MS programmer didn't include in when designing the PC Health Check program. Perhaps when they composed, or copied and pasted the list of compatible processors, they inadvertently skipped this one. Consequently, they need to add this back in to their list.
My real concern: whether my old version of MS Office will work. I have the one where I don't pay monthly fees, and I like it that way. I also have Adobe CS6, but who the heck knows if these programs will work once the upgrade is completed. Anyone know of a list of compatible programs?
Thanks, and good luck!
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Hello Naveen
I think it is Microsoft goal to contribute to Intel sales.
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It doesn't make sense when you consider MANY of the Surface PRO 4 devices run Intel Core i7-6500U CPU @ 2.5Ghz Processer. Crazy. You would think MS would want the Surface customers on Windows 11.
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Some of these posters crack me up - never buy an Intel again. OK. Cuz there are no AMD processors on the not supported list? Switch to Apple? OK, I'm sure you never met anyone that was upset their headphone jack was gone. Or their USBB3 port. Or their video out. Or their phone was unable to upgrade. Sure. But, to the actual point, Microsoft hasn't communicated WHY this particular CPU is not on the supported list. I DO HAVE THREE OTHER Windows PC's that are already upgraded, and I KNOW Microsoft wants everyone to Upgrade! Microsoft - fix the problem instead of just presenting it to us.
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My mom using dell 5559 but im install "PC Health Check" I can see "The processer isn't supported for Windows 11"
TPM 2.0 OK
RAM minimum 4GB :8GB OK
Secure Boot OK
Your PC 6 years ago
BIOS DATE: 9/16/2015
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i have the exact same laptop, and im p sure its bc this processor doesnt have the tpm 2.0 module. it is required to upgrade to windows 11
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It is definitely not in the list of CPUs supported by Windows 11
But you can install windows 11 manually. I test it.
and
no problem. I install manually windows 11.
its work normally in Core i7-CPU 6500U @ 2.5Ghz Processor
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I have the same problem also.. It's really bad news!
especially with such expensive and powerful processor!
I think we must to think seriously about switching to Apple devices, as they are more stable and we can update IOS periodically regardless of the processors or generation of Macbook
Hi @NAVEEN KUMAR ,
The processor are selected by various parameters and the important one is DCH Design Principles.
https://learn.microsoft.com/en-us/windows-hardware/drivers/develop/dch-principles-best-practices
Some of the 7th generation processor and all 8th generation Intel processor are supported for Windows 11. It seems your Intel i7-6500U is not in the list and it might not support the Windows 11.
Windows 11 supported Intel processors
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
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I know that this comment comes very late Limitless Technology but are you implying that the Core i7-6500 is "hardware incompatible" with DCH software design principles? Please elaborate.
I'm not a software or hardware developer, but I do have an extensive hardware and software background. Without further information, I would doubt that software design principles would rule out the Core i7-6500 due to hardware incompatibility.
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Same problem here, with identical processor.
It has never happened in my memory that a version of Windows has discarded processors in this way. We are talking about a processor launched on the market six years ago, therefore of PCs with a maximum age of five years.
Not even video games that run on Intel, AMD or other platforms have never been so picky, at worst they run slow or have demands on the graphics side.
At this point I honestly don't care if Microsoft and Intel disagree with serious policies to ensure mutual compatibility of OS and processors: the next PC will be exactly the same one I'm using right now and will have a Linux distribution (and no OneDrive, Sharepoint, Office, etc.).
I have to be productive, I don't care about being fashionable.
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Possibly MS is pushing people to Ubuntu. All those processors run just fine with latest Ubuntu and you can bet that next LTS will support those processors. Time to switch?
It is one thing when you have few users here and there, but when you have whole business that usually get similar hardware to minimize maintenance affected with decision like this, it is for us IT folks to get creative and offer alternative...
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it works and it is supported let's consult this page [https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-20h2-supported-intel-processors
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Guys I have installed windows 11 on i7 6500u and it's working great!
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How? Do you get windows updates?
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how did you install it. also are updates working.
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How did you do it?
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Are you receiving updates?