Switch service

Question

How do I switch from Microsoft 365 family to individual?

Answer 1

To switch from Microsoft 365 Family to an individual plan such as Microsoft 365 Personal, the supported path is to switch to a subscription with fewer features:

1. Sign in to Services & subscriptions at https://account.microsoft.com/services.
2. Find the Microsoft 365 Family subscription and select Manage.
3. Select Cancel subscription.
4. On the Cancel page, choose the plan with fewer features that fits the need, such as Microsoft 365 Personal.
5. Follow the prompts to complete the switch.

Important details:

• The current Family subscription usually continues until it expires.
• The new individual plan typically takes effect at renewal, not immediately.
• Charges for the new plan start when it renews into that plan.
• If switching between home subscriptions other than Microsoft 365 Basic to another home plan, reinstalling the apps is not required.
• If the subscription was purchased through a third-party billing partner such as Apple App Store or Google Play, subscription changes must be managed through that billing partner, and switching options may vary.

If the goal is specifically Microsoft 365 Personal:

• It is for one person.
• It can be installed on all devices and be signed in to five devices at a time.
• Unlike Family, it does not include subscription sharing.

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References:

• Switch between Microsoft 365 subscriptions
• What happens if I add another Microsoft 365 for home subscription to my account?