Hello,
Do you mean that when you connect the headset to your Windows 11 PC, Bluetooth immediately turns off? If so, do you have to turn Bluetooth back on and reconnect the headset each time?
Here are the troubleshooting steps you can try first. If you are still running into the same issue, let me know.
Method 1.
Run the Bluetooth Troubleshooter.
- Go to Start > Settings > System > Troubleshoot > Other troubleshooters> Bluetooth and select Run.
- Once the troubleshooter is finished running, restart your computer and pair your headphones again.
Method 2.
Reinstall Bluetooth Adapters.
- Disconnect/remove your headphones from the Bluetooth devices list.
- Then go to Device Manager and expand the Bluetooth section.
- Right-click your generic Bluetooth driver, such as Realtek (R) or Intel Bluetooth driver, select Uninstall device > Select 'Attempt to remove the driver software for this device' check box, and click Uninstall.
- Once uninstalled, restart your computer and pair your Bluetooth headphones.
- Set it as the default audio output device.
See if it is working.