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Not registering in AAD

Keith Chalmers 1 Reputation point
2020-08-05T22:41:50.863+00:00

Hi

Maybe I'm missing something obvious, but my BYOD devices (at least the iPhone and Android phone I've tested) aren't registering in AAD when I sign in to a company app. I think the settings are correct and I can enroll company owned devices without issue (I've tried Android and Win 10).

Many thanks

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,461 Reputation points
    2020-08-06T07:24:33.243+00:00

    Go to Accounts -> Add account -> Work Account and you should get a screen similar to one below. Then you can go to the Azure Portal or use MS Graph to list it.

    15860-image.png

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  2. Keith Chalmers 1 Reputation point
    2020-08-06T17:48:15.95+00:00

    Thanks for the replies. I managed to find the answer after a lot of searching. It seems that you need to install and configure Microsoft Authenticator for MFA on mobile devices and then enable phone sign-in, which registers the device in AAD. Just tested it and it works.

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