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Workflow Manager Could not establish trust relationship for the SSL/TLS secure channel

Irfan Mughal 6 Reputation points
Oct 24, 2021, 2:23 PM

Hi,

we have 03 server workflow manager farm, we are getting following error

https://servername.mydomain.com:12290/ is not responding: The underlying connection was closed:
Could not establish trust relationship for the SSL/TLS secure channel.

plz guide what is the issue and how to fix it, i am using FQDN URL for workflow manager. SSL certificate expiry till next year.

pls guide

SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Echo Du_MSFT 17,276 Reputation points
    Oct 25, 2021, 2:49 AM

    Hello @Irfan Mughal ,

    It is true it is about the certificate but it is not the end certificate. This is because a certificate chain is broken in the Intermediate level.

    Please follow the steps:

    1.Open the certificate in the browser

    143265-c1.jpg

    2.Navigate to Certification Path

    143190-c2.jpg

    3.Double click on the certificate

    143266-c3.jpg

    4.Go to the Details tab and click of Copy to file ..

    143246-c4.jpg

    5.Here you can export the certificate to .cer format and save it any convenient location.

    143267-c5.jpg

    6.Open the MMC console

    7.Add certificate using: File >> Add/Remove Snap-In

    143247-c6.jpg

    8.Here you will prompt to select the location, where you can select Certificates >> Computer Account >> Local Computer

    143193-c7.jpg

    9.Import your saved certificate to ROOT or Intermediate as you want

    143225-c10.jpg

    Thanks,
    Echo Du

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