Processor on eligible list but PC-Health check says processor not eligible for Windows 11 upgrade.

Question

My Dell XPS has the processor Intel Core i7 7700HQ 2.8GHz which is on the list of processors that can be upgraded. Why is PC-Health Check saying it's not eligible?

Answer 1

As of 10/08/2021 these are the supported Intel CPU when upgrading from Windows 10 to Windows 11:
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

Windows 10 is fully supported for 4 more years.

For end users wanting to upgrade with unsupported hardware, BIOS, drive partitions, secure boot, TPM, etc. these are some options:

a) wait to see if there are further updates to the Intel and AMD supported CPU
b) upgrade now after modifying the registry and files so that the Windows upgrade assistant does not find the unsupported parameters
c) backup important files > perform a clean install > restore important files

The methods to upgrade an unsupported computer were reported in multiple websites.
There were many members that reported successful upgrades on very old hardware.
These included desktops, laptops, and tablets.

Installing Windows 11 in an unsupported computer may not benefit from the improved performance and security.
And unsupported computers may later have problems with each Windows updates and Microsoft Defender updates.

Each end user must judge the risks and benefits.

https://blogs.windows.com/windows-insider/2021/08/27/update-on-windows-11-minimum-system-requirements-and-the-pc-health-check-app/

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Answer 2

Hi @Judy Weaver ,

The processor are selected by various parameters and the important one is DCH Design Principles.
https://learn.microsoft.com/en-us/windows-hardware/drivers/develop/dch-principles-best-practices

Some of the 7th generation processor and all 8th generation Intel processor are supported for Windows 11. It seems your Intel Intel Core i7 7700HQ is not in the list and it might not support the Windows 11.

Windows 11 supported Intel processors
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

Additionally , you can still install Windows 11 on devices that don't meet minimum system requirements , but that method is not recommended though .

Below is Microsoft reference article.
https://support.microsoft.com/en-us/windows/installing-windows-11-on-devices-that-don-t-meet-minimum-system-requirements-0b2dc4a2-5933-4ad4-9c09-ef0a331518f1

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Answer 3

Which list had you viewed?

As of 10/08/2021 these are the supported Intel CPU when upgrading from Windows 10 to Windows 11:
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

Intel®	Core™	i7-10510U  
Intel®	Core™	i7-10510Y  
Intel®	Core™	i7-1060G7  
Intel®	Core™	i7-10610U  
Intel®	Core™	i7-1065G7  
Intel®	Core™	i7-1068NG7  
Intel®	Core™	i7-10700  
Intel®	Core™	i7-10700E  
Intel®	Core™	i7-10700F  
Intel®	Core™	i7-10700K  
Intel®	Core™	i7-10700KF  
Intel®	Core™	i7-10700T  
Intel®	Core™	i7-10700TE  
Intel®	Core™	i7-10710U  
Intel®	Core™	i7-10750H  
Intel®	Core™	i7-10810U  
Intel®	Core™	i7-10850H  
Intel®	Core™	i7-10870H  
Intel®	Core™	i7-10875H  
Intel®	Core™	i7-11370H  
Intel®	Core™	i7-11375H  
Intel®	Core™	i7-11390H  
Intel®	Core™	i7-11600H  
Intel®	Core™	i7-1160G7  
Intel®	Core™	i7-1165G7  
Intel®	Core™	i7-1165G7  
Intel®	Core™	i7-11700  
Intel®	Core™	i7-11700F  
Intel®	Core™	i7-11700K  
Intel®	Core™	i7-11700KF  
Intel®	Core™	i7-11700T  
Intel®	Core™	i7-11800H  
Intel®	Core™	i7-1180G7  
Intel®	Core™	i7-11850H  
Intel®	Core™	i7-1185G7  
Intel®	Core™	i7-1185G7E  
Intel®	Core™	i7-1185GRE  
Intel®	Core™	i7-1195G7  
Intel®	Core™	i7-7800X  
Intel®	Core™	i7-7820HQ[1]  
Intel®	Core™	i7-7820X  
Intel®	Core™	i7-8086K  
Intel®	Core™	i7-8500Y  
Intel®	Core™	i7-8550U  
Intel®	Core™	i7-8557U  
Intel®	Core™	i7-8559U  
Intel®	Core™	i7-8565U  
Intel®	Core™	i7-8569U  
Intel®	Core™	i7-8650U  
Intel®	Core™	i7-8665U  
Intel®	Core™	i7-8665UE  
Intel®	Core™	i7-8700  
Intel®	Core™	i7-8700B  
Intel®	Core™	i7-8700K  
Intel®	Core™	i7-8700T  
Intel®	Core™	i7-8705G  
Intel®	Core™	i7-8706G  
Intel®	Core™	i7-8709G  
Intel®	Core™	i7-8750H  
Intel®	Core™	i7-8809G  
Intel®	Core™	i7-8850H  
Intel®	Core™	i7-9700  
Intel®	Core™	i7-9700E  
Intel®	Core™	i7-9700F  
Intel®	Core™	i7-9700K  
Intel®	Core™	i7-9700KF  
Intel®	Core™	i7-9700T  
Intel®	Core™	i7-9700TE  
Intel®	Core™	i7-9750H  
Intel®	Core™	i7-9750HF  
Intel®	Core™	i7-9800X  
Intel®	Core™	i7-9850H  
Intel®	Core™	i7-9850HE  
Intel®	Core™	i7-9850HL  

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Answer 4

The link that you posted displayed: Windows 10 20H2 Supported Intel Processors

Please view the link for Windows 11 supported Intel Processors.

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