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I would like Tto speak to a person to about receing a call from Microsoft on the evening of Tuesday 28/9/26 after I used Microsoft chat when logged into my account and sought to be contacted by a person to help with install of Microsoft 365 annual subscription I just purchased....so can I please speak to a person about the 'support' call I received which led to him finding a problem with our firewall and 'cleaning' my apple Mac and me purchasing Webroot for 10 year subscription... I never received a recipt and the webroot account says I have a 192 days subscription. Help please!! Kev
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Your description of this process does not sound legitimate, Microsoft support would not try to sell you a Webroot licence/subscription, that is not a Microsoft product, were you provided with an official case number when you were dealing with that person?