Customer support

Question

Hello, I'm struggling to find customer support on Australia.

I don't want a chatbot or even a live chat as the techs are not particularly helpful.

So I would like to get someone on a phone call that can help me with my subscription.

Is this possible?

Thanks, J

Answer 1

Hi,

Please try this link to get in touch of an actual Billing agent, who are dedicated agents for Subscription support.

https://www.microsoft.com/en-au/microsoft-365/business/sales-support#

Click Chat Now > Choose Personal:

I am afraid Microsoft does not have a callback number for personal users.

I hope this information helps. If you have any more questions, don't hesitate to reach out. Wishing you good luck!