Azure DevOps orphaned organization billing blocks resource group deletion

Mohd Shamim 0 Reputation points
2026-10-04T06:08:57.9766667+00:00

The original Azure DevOps owner was permanently deleted from our Microsoft Entra tenant. I am the Global Administrator, Azure DevOps Administrator, and Azure subscription Owner. The organization zehan0786 is orphaned, and Claim Ownership fails. Its billing association is blocking deletion of the VisualStudioOnline resource group. Please help recover ownership or remove the Azure billing association.

Organization: zehan0786
Resource Group: VisualStudioOnline-579F218C5F944675817DB2B19DCCEE55
Subscription: Shamim-Devops
Tracking ID: 599478b6-af0e-4699-a418-ef6c916d7afe
Azure DevOps
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  1. Salamat Shah 750 Reputation points MVP
    2026-10-04T06:54:56.32+00:00

    The issue is an orphaned Azure DevOps organization whose deleted owner is still associated with Azure billing.

    Ensure your account has the Azure DevOps Administrator role in Microsoft Entra ID.

    Go to: https://dev.azure.com/zehan0786

    Use Claim Ownership. Microsoft confirms an Entra Azure DevOps Administrator can reclaim an orphaned organization when the owner/PCA accounts are inactive. Role changes can take up to 1 hour to propagate.

    After ownership is restored, go to Organization Settings → Billing and remove/change the Azure subscription billing association.

    Then delete the VisualStudioOnline-... resource group

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