Missing files

Question

VCRUNTIME140.dll and MSVCP140.dll are missing. The app will not open without these

Answer 1

Hi ,

Reinstall using Visual C++ AIO after download extract the install.bat file right click run as administrator.

https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please consider rating the question (accepting the answer or not) and visiting the Microsoft Q&A community if you have further questions.

Thanks.

Answer 2

Install the official Microsoft Visual C++ v14 Redistributable packages, which provide VCRUNTIME140.dll and MSVCP140.dll; do not download the DLL files individually.

Install the required runtimes

1. Download and run the Microsoft installers:
   • x64: https://aka.ms/vc14/vc_redist.x64.exe
   • x86: https://aka.ms/vc14/vc_redist.x86.exe
2. Install both x64 and x86 on a typical 64-bit Windows 11 PC because a 32-bit application requires the x86 runtime even when Windows itself is 64-bit. The runtime architecture must match the application architecture.^1^
3. If an installer reports that the package is already installed, use its Repair option if offered.
4. Restart Windows, then open the application again. Reinstalling both packages is also the accepted resolution for matching VCRUNTIME140.dll errors on Windows 11.^2^

If Settings → System → About → System type identifies an ARM-based PC, the current x64 package contains both ARM64 and x64 binaries. Install x86 separately if the affected application is 32-bit.^1^

If the application still does not open

Repair the affected application:

1. Open Start → Settings → Apps → Installed apps.
2. Select the three-dot menu beside the application.
3. Select Advanced options → Repair, if available.
4. If there is no Advanced options entry, open Control Panel → Programs → Programs and Features, right-click the application, and select Repair or Change.^3^

If repair is unavailable or unsuccessful, uninstall the application, restart Windows, and reinstall it from its publisher or Microsoft Store.

If the Visual C++ installer fails

1. Right-click the downloaded installer and select Run as administrator.
2. Install pending updates under Settings → Windows Update, restart, and retry.
3. Note any displayed error code. Microsoft documents targeted handling for errors such as 1603, 5, 32, 1620, and 1714, as well as how to collect the VC Redist installation logs.^4^

Only use Redistributable installers downloaded from Microsoft and signed by Microsoft.^4^ DLL download sites can supply an incorrect architecture, version, or unsafe file.

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References

1. Microsoft Visual C++ Redistributable latest supported downloads
2. bad image - Microsoft Q&A
3. [Windows 11](https://support.microsoft.com/windows/apps/repair-apps-and-programs-in-windows#summary)
4. Troubleshoot Visual C++ Redistributable installation problems