Main aapke pichle message ke aadhar par Hindi mein jawab de raha hoon. Ek friendly suggestion ke taur par, agar aap apna sawal English mein post karte hain, to aapka sawal zyada community members tak pahunch sakta hai aur aapko madad milne ki sambhavna badh sakti hai.
Namaste Devraj Prajapati,
Microsoft Q&A Community mein aapka swagat hai.
Main samajh sakta hoon ki yeh situation kitni confusing ho sakti hai, khaaskar jab PC reset karne aur Microsoft account ka password change karne ke turant baad yeh problem shuru hui.
Windows 10 ka support khatam ho chuka hai, lekin aap abhi bhi niche diye gaye steps try kar sakte hain.
Sabse pehle, kya aap confirm kar sakte hain ki aap abhi Windows sign-in screen par stuck hain, ya aap desktop tak pahunch pa rahe hain aur account/PIN set up karte samay “current Windows password” maanga ja raha hai?
Tab tak, please yeh steps try karein:
- Agar aap Windows sign-in screen par hain, to “Sign-in options” select karein, password option choose karein, aur Microsoft account ka naya password enter karein jo aapne reset ke baad banaya tha.
- Agar Windows aapse PIN maang raha hai, to “I forgot my PIN” select karein aur screen par diye gaye instructions ko follow karke apna Microsoft account verify karein aur naya PIN banayein.
- Sign in karte samay ensure karein ki aapka PC Internet se connected hai.
- Agar password phir bhi accept nahi hota, to please screen par dikhne wala exact error message batayein. Saath hi yeh bhi batayein ki aapko “I forgot my PIN” ya “I forgot my password” option dikh raha hai ya nahi.
Please apna password, PIN, email address ya koi doosri personal information public forum par share na karein.
Aapke update ka intezar rahega.