Core component of SQL Server for storing, processing, and securing data
Diagnosis
The client sends its Client Hello and the server never answers. That means Schannel on the server rejected the handshake before replying. The cause is the server's certificate or TLS configuration, not the network or the client.
Check these first
System event log (Schannel source) at the time of a failed login:
36874: no cipher suite in common with the client
36888 with alert 40: handshake or cipher failure
36870: Schannel can’t access the certificate’s private key
SQL ERRORLOG from the last startup: confirm The certificate [Cert Hash(sha1) "D10C512F…"] was successfully loaded for encryption. An error here instead points at the certificate itself.