setting up

Question

how long shld i expect my laptoop to fully reset and be working again? Surface laptop 4 windows 11

Answer 1

It all depends on what type of reset you're referring to, and what procedures you're following.

For example: If you're resetting your computer to the way it was when it left the factory, and you're using Microsoft's own method, that takes about 20 minutes.

Answer 2

Welcome to Microsoft Q&A

Hello @Miss Sorah March

,

For a Surface Laptop 4 running Windows 11, the time required for a reset depends on which reset option you selected:

• Keep my files: typically 30 minutes to 2 hours.
• Remove everything: typically 1 to 4 hours.
• Cloud download can take longer depending on your internet speed.

I have a laptop Surface 3 with AMD procesor last time It took 4 hours becasue I select remove everything.

After the reset completes, Windows will also need some additional time for:

• Initial setup (account, Wi-Fi, privacy settings)
• Windows Updates
• App installations and syncing

If your laptop has been displaying "Resetting this PC" or "Setting things up" for several hours without any percentage change, that could indicate the process is stuck.

Could you let us know:

• How long has it been running?
• What message is currently displayed on the screen?
• Is there a percentage shown?

That will help determine whether the reset is progressing normally or if intervention is needed.

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