Outlook through Xfinity

Chuck Ridlon 0 Reputation points
2026-10-20T13:09:26.25+00:00

Good morning, I have used Outlook for years and now Xfinity no longer supports Outlook and they have put me into Yahoo. How can I continue with Outlook without changing my email address?

Chuck Ridlon

Outlook | Web | Outlook.com | Email
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  1. Ian-T 14,710 Reputation points Microsoft External Staff Moderator
    2026-10-20T23:56:21.9533333+00:00

    Hi @Chuck Ridlon

    You should be able to continue using Outlook without changing your email address. Although the mailbox is now hosted by Yahoo, you can add the existing Comcast/Xfinity address to Outlook as a Yahoo account.

    In Outlook, select Add Account, enter your full Comcast/Xfinity email address, and choose Yahoo as the provider if prompted. Complete the Yahoo sign-in and permission steps to connect the mailbox.

    Before doing this, make sure you can sign in to Yahoo Mail using the same Comcast/Xfinity address. If Yahoo does not accept the account, you will need to contact Xfinity or Yahoo because they now manage the mailbox and authentication.

    I hope my answer helps. Have a lovely day

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