Migrate Mobile Devices from Airwatch to Intune

Question

Migrate Mobile Devices from Airwatch to Intune

Swati Arora 151

Hi All,

Is there any anyway to migrate mobile devices from Airwatch to Intune without wiping the device.

As per latest 2020 comments Devices are required to be wiped for enrolling into Intune: https://social.msdn.microsoft.com/Forums/en-US/150dfe26-c40f-491a-a442-2d4674a14f94/airwatch-to-intune-migration?forum=microsoftintuneprod

Please advise.

TIA

4 answers

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Answer 1

Jason Sandys 31,411 Microsoft Employee Moderator

That thread was specific to certain scenario: iOS and DEP. Is that your scenario? Also, as noted there, this is not required by Intune, it is required by iOS.

Swati Arora 151 Reputation points

2021-10-26T23:29:52.787+00:00

@Jason Sandys Yes, our devices are iOS and need to use ADE.

Answer 2

Crystal-MSFT 53,991 Microsoft External Staff

@Swati Arora , From your description, I know the devices are iOS device and enrollment method is DEP which is called ADE now. Based as I know, before ADE is used, the device must be wiped to return it to an out-of-box (new) state. Here is an article for the reference:
https://learn.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-program-enroll-ios

Hope it can help.

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Crystal-MSFT 53,991 Reputation points Microsoft External Staff

2021-10-28T05:50:37.41+00:00

@Swati Arora , Hope things are going well. I am writing to see if there's anything else we can help. If yes, feel free to let us know.

Thanks and have a nice day!
Swati Arora 151 Reputation points

2021-10-29T06:01:46.907+00:00

Thanks @Crystal-MSFT . We have tested thsi scenario and yes it does require wipe of device.

So to enrol corporate device, users should manually Install Company Portal app and then we can make other apps available in Company portal or install silently . Can you please correct me .
Crystal-MSFT 53,991 Reputation points Microsoft External Staff

2021-10-29T06:30:36.847+00:00

@Swati Arora , For company portal app, we can push the app to the device by using "Install Company Portal with VPP " in the ADE profile to automatically install Company Portal on the device.
https://learn.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-program-enroll-ios#create-an-apple-enrollment-profile

For other apps, we can assign them as available or required according to our requirement.

Hope it can help.

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Crystal-MSFT 53,991 Reputation points Microsoft External Staff

2021-11-02T06:18:03.83+00:00

@Swati Arora , How's everything going? Could the above information help? If there's still anything we can help, feel free to let us know.

Answer 3

Leben Madriaga 1

Hi Good day!
May I know if the Airwatch policies can also be migrated to MS Intunes? Has anyone here done that?
Thank you!

Answer 4

Jason P 166

Hi,

I am also in this situation, migrating from Airwatch to inTune.

What I am trying to do is avoid the wiping of the device (as in a complete reset to factory defaults) and then re-enrolling to inTune once the serial numbers from DEP have synced with inTune.

Is there no way to do an Enterprise wipe in Airwatch, which removes all MDM data and apps from the phone, install company portal and then get the user to sign into that, and then once the user has completed that, change the device from being "Personal" as that is what I assume it does by default this way, and change it to "Corporate" ?

Would that not accomplish the what we are looking for? Would it not give the end result of the same thing as a complete wipe of the phone and starting from scratch?

Thanks

Swati Arora 151 Reputation points

2022-09-16T02:43:13.363+00:00
Hi JP

For existing devices we followed below steps for Intune enrolment

There is a delete option in Airwatch. First we removed the profile assigned in airwatch and then deleted the device from airwatch. This will remove the Airwatch MDM profile from the device.

Manual enrolment into Intune using company portal.

If you want to go via ADE method only wiping is essential. Also there is a migration tool called EBF Onboarder, we didn't use that but they said they can migrate without wipe of device.

Thanks

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Migrate Mobile Devices from Airwatch to Intune

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