The QR code is generated on your Microsoft account’s security webpage—open that page on a computer, then scan the displayed code with Microsoft Authenticator on your phone.
For a work or school account
- On a computer, open the Security info page:
https://mysignins.microsoft.com/security-info
- Sign in with your work or school account.
- Select Add sign-in method.
- Choose Microsoft Authenticator, select Add, and then select Next until the QR code appears.
- On your phone, open Microsoft Authenticator.
- Tap + or Add account → Work or school account → Scan a QR code.
- Allow camera access if prompted, then scan the QR code displayed on the computer.
- On the computer, select Next and approve the test notification on your phone to finish setup.^1^
Your organization may require additional verification methods, such as a phone number.^2^
For a personal Microsoft account
- On a computer, open https://account.microsoft.com/security and sign in.
- Select Manage how I sign in.
- Select Add a new way to sign in or verify → Use an app.
- If Authenticator is already installed, select Set up a different Authenticator app, then select Next to display the QR code.
- On your phone, open Authenticator and tap +.
- Select Personal account → Scan a QR code, then scan the code on the computer.^1^
If scanning or signing in fails
- Select Can’t scan the image or I can’t scan the bar code on the computer, then choose Enter code manually in Authenticator.
- If a work or school policy blocks registration, contact your organization’s IT administrator.
- If you cannot reach the Security info page because Authenticator is your only sign-in method, select Sign in another way and use any previously configured method. If none is available, your work or school administrator must reset your authentication registration.
References
- How to add your accounts to Microsoft Authenticator
- Set up Security info from a sign-in page | Microsoft Support