i have 2 subsciptions on same computer

Question

i have 2 different subsciptions on the same computer

how do i delete one of them

Answer 1

Hi,

I understand that you have two subscriptions on the same computer and want to remove one of them.

To determine the correct steps, could you confirm whether these are two Microsoft 365 subscriptions under the same Microsoft account or two different accounts?

When you say “remove,” do you mean you want to cancel one subscription, or do you simply want to switch from one product to another, such as from Microsoft 365 Personal to Office Home 2024?

Please sign in to your Microsoft account here: https://account.microsoft.com/services

Can you see both subscriptions listed there? If so, please specify the names of the two subscriptions and which one you want to remove.

Note: If you have multiple Microsoft accounts or cannot find the subscriptions, try signing in to each account.

Answer 2

Uninstall the Office version you no longer want from Control Panel → Programs → Programs and Features, selecting only the unwanted Microsoft 365 or Office product.

Remove the unwanted Office version

1. Close Word, Excel, Outlook, and other Office apps.
2. Select Start, type Control Panel, and open it.
3. Select Programs → Programs and Features.
4. Search for Office.
5. Right-click the Office version you do not want, then select Uninstall.
6. Complete the prompts and restart the computer.
7. Open Word or Excel and sign in with the Microsoft account connected to the Office version you kept.

Microsoft specifically recommends removing an unused version when multiple Office copies are installed.^1^

Uninstalling Office removes the applications, but does not delete Word documents, Excel workbooks, or other personal files.^2^

If the unwanted version is not listed

Open an Office application and select File → Account → About:

• If it says Click-to-Run, use Control Panel → Programs and Features.
• If it says Microsoft Store, locate the Office product through Windows apps/settings and uninstall it. The official uninstall page also provides a PowerShell removal method if the Store installation cannot be removed normally.^2^

If the remaining Office version has activation or file-association problems afterward, restart first and then run an Online Repair on that remaining installation.^1^

A complete Office suite normally cannot be reduced by uninstalling only Word, Excel, or another included application; standalone applications can be removed separately.^2^

---

References

1. Unlicensed Product and activation errors in Office | Microsoft Support
2. [Microsoft Store](https://support.microsoft.com/office/lifecycle/officeinstall/uninstall-microsoft-365-or-office-from-a-pc)