Reactivate office

Kandivali IT Support 0 Reputation points
2026-10-22T06:10:55.96+00:00

Reacticating a office 2024 issue
install another device and reactivate same

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. Estrella721 47,300 Reputation points Independent Advisor
    2026-10-22T06:45:33.3366667+00:00

    Hi,

    Office Home 2024 can be installed and activated on one device at a time. Before activating it on another device, have you already uninstalled Office from the original device?

    When you sign in to your Microsoft account here: https://account.microsoft.com/services, can you find your Office Home 2024 license, and does it show as active?

    If yes, use the same Microsoft account to install Office on the new device and activate it.

    If you encounter any issues during installation or activation, what is the exact error message or code?

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  2. AI answer

    2026-10-22T06:11:11.5933333+00:00

    For Office 2024 on a new device, first confirm the license is linked to the Microsoft account used to purchase or first activate it. Check the Services/Subscriptions page in the Microsoft account.

    If Office 2024 is still activated on the old device, uninstall it there first. Office 2024 one-time licenses are normally for one device at a time.

    Then reinstall and activate on the new device:

    1. Open an Office app such as Word from Start.
    2. If prompted, complete the Activation Wizard.
    3. If activation fails with 0x80070005, close all Office apps.
    4. Open Start, type Word, right-click it, and select Run as administrator.
    5. Select Yes.
    6. In the app, go to File > Account > Activate Product, or select Reactivate if the banner appears.

    If the device was reinstalled and this is the same computer, Office 2024 may require reactivation again, especially after device component changes.

    If activation still does not complete:

    • On Windows 10 or later, run the Microsoft 365 activation troubleshooter from Get Help on the same PC where Office is installed.
    • If the install is still tied to another device or the activation limit is reached, contact Microsoft support to transfer the license or clear the previous installation record.
    • If a phone activation option appears during setup, complete that process.

    References:

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