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SCCM Remote control issue

tliggett 1 Reputation point
2021-10-26T16:05:59.193+00:00

I'm having an issue in our Domain environment with Remoting into clients. If we image a computer in one location / building (Different Subnet) and then move it to another location / building (Different Subnet) We are no longer able to Use the configuration manager to remote into the computer.

With a freshly imaged computer you can remote into the computer fine. Then once you move the computer to a different location ( Different building/ different subnet) you can no longer remote into the computer. Just looking at what I can maybe check out. IP addresses are handled DHCP and the IP address is updating as its moved to a different building.

When its moved into its new location. I can see the computer in Configuration manager, it has the green little check mark next to its icon. The user that's logged in shows up. I just can't remote into the device. Below is the error I get when trying to log in.
143901-15.png

We recently had our task sequences for our images disappear somehow. So they were remade. I don't think this is the issue however.

Is there a log file that I could look at to see any Errors?

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
Windows for business | Windows Server | User experience | Other

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  1. Mark Broughton 1 Reputation point
    2022-03-18T14:50:52.397+00:00

    @tliggett did you ever solve this problem?

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