activate Microsoft 365

Question

I am having issues activating Microsoft 365 on my Mac. I've installed it twice but still no luck

Answer 1

This error is being reported with the Office apps on a Mac at the moment, follow these steps, step 3 is important.

1

Use the steps provided on this link to remove the Office licence from your Mac:

https://support.microsoft.com/en-us/microsoft-365-activation-licensing/how-to-remove-office-license-files-on-a-mac

2

Uninstall the Office apps using the steps provided on this link:

https://support.microsoft.com/en-au/office/lifecycle/officeinstall/uninstall-office-for-mac

3

Then go to this link and scroll down to find all the installers for all Office versions and download the installer released on October 6th (Version 2609), then use that to install Office, that should work correctly.

https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date

Answer 2

need help , issue not resolved