microsoft word

Question

im having issue with mine microsft word cannot be used please give me the fastest resloution on it

Answer 1

Greetings!

This is Tin, sorry to hear that you're experiencing issue with your MS Word. I'll do my best to help. May I know when did the issue start? What is the exact error message that you're getting? If possible, please feel free to send screenshots, just avoid sending any personal information for your privacy.

Thanks,

Tin

Answer 2

Start Word in Office Safe Mode first; if it still does not open, run an Office repair.

1. Start Word in Safe Mode

1. Press Windows logo key + R.
2. Type:

      winword /safe
   

3. Select OK. Include the space before /safe.

Safe Mode starts Word without automatically loading certain add-ins and customizations, which can prevent normal startup.^1^

If Word opens:

1. Select File > Options > Add-Ins.
2. At the bottom, choose COM Add-ins from Manage, then select Go.
3. Clear one add-in, select OK, and restart Word normally.
4. Repeat until Word opens normally. Leave the problematic add-in disabled or obtain an updated version.^2^

2. If Safe Mode does not open, repair Office

Repair affects the complete Microsoft 365 or Office installation, not only Word.

Windows 11

1. Right-click Start > Installed apps.
2. Find Microsoft 365 or Microsoft Office.
3. Select the three dots > Modify.
4. Choose Online Repair > Repair and follow the prompts.

Windows 10

1. Right-click Start > Apps and Features.
2. Select Microsoft 365 or Microsoft Office, then Modify.
3. Choose Online Repair > Repair and follow the prompts.

Online Repair is more thorough than Quick Repair. Restart the computer afterward if prompted, then try Word again.^3^

If repair also fails, the next supported step is to uninstall and reinstall Microsoft 365 or Office.^2^

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References

1. Open Office apps in safe mode on a Windows PC | Microsoft Support
2. I get a "stopped working" error when I start Office applications on my PC | Microsoft Support
3. Repair an Office application