Cannot complete this action. Please try again. while Add/Update items in Sharepoint lists

Minal Patel 61 Reputation points
2021-10-26T20:53:29.003+00:00

Hi,

we are facing this issue after we updated sp2 and latest CU update in Sharepoint 2010. This error is very intermittent so we are not able to find the actual cause. We have found that it usually occurs when we Add/Update an item in any of the lists. We also checked the ULS logs but no clue found.

Message: Cannot complete this action. Please try again
Stack Trace:
at Microsoft.SharePoint.SPGlobal.HandleComException(COMException comEx)

at Microsoft.SharePoint.Library.SPRequest.AddOrUpdateItem(String bstrUrl, String bstrListName, Boolean bAdd, Boolean bSystemUpdate, Boolean bPreserveItemVersion, Boolean bPreserveItemUIVersion, Boolean bUpdateNoVersion, Int32& plID, String& pbstrGuid, Guid pbstrNewDocId, Boolean bHasNewDocId, String bstrVersion, Object& pvarAttachmentNames, Object& pvarAttachmentContents, Object& pvarProperties, Boolean bCheckOut, Boolean bCheckin, Boolean bMigration, Boolean bPublish, String bstrFileName, ISP2DSafeArrayWriter pListDataValidationCallback, ISP2DSafeArrayWriter pRestrictInsertCallback, ISP2DSafeArrayWriter pUniqueFieldCallback)

Please help how can we overcome this issue, since we are planning to migrate so we need to resolve this before migrating.
Any help will be appreciated.

Thanks & Regards,
Minal

Microsoft 365 and Office SharePoint Development
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1 answer

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  1. Elsie Lu_MSFT 9,801 Reputation points
    2021-10-28T08:44:32.88+00:00

    Hi @Minal Patel ,

    I have checked the introductions and Known issues of some related CUs in SP2010, and no related issues have been found so far. You could check if there is an issue after you add some custom code or column, I found a similar thread:
    Cannot add/update the list item from code at Microsoft.SharePoint.SPGlobal.HandleComException at Microsoft.SharePoint.SPListItem.Update()

    You could try to create a blank list without custom code in the current site and see if the issue recurs for further cause analysis.


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