question

ANDREWJSCHLIEWE-5929 avatar image
0 Votes"
ANDREWJSCHLIEWE-5929 asked ANDREWJSCHLIEWE-5929 answered

SSIS integration runtime fails to start on Express Custom Setup

Been trying to restart my SSIS integration runtime, but getting an error referring to an ExpressCustomSetup, which I do use, saying it can't parse 'null'. I'll get the actual error message once it fails again. Just wondering if others have gotten this error and what else can I do other than to keep trying to restart.

This same issue happened back in August to my Dev and QA data factories. This is affecting my Prod env now.

Here is the actual error message,

Error code
ExpressCustomSetupFailure
Activity ID
Activity ID: a3576be1-0091-4dd2-adc3-b99fe46bd881
Details
{"dateTime":"10/26/2021 21:30:42","setupType":null,"componentName":null,"version":null,"errorCode":-1,"errorMessage":"Unexpected character encountered while parsing value: C. Path '', line 0, position 0."}

Thanks,
Andrew

azure-data-factory
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hello @ANDREWJSCHLIEWE-5929 ,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet .In case if you have any resolution please do share that same with the community as it can be helpful to others . Otherwise, will respond back with the more details and we will try to help .
Thanks
Himanshu

0 Votes 0 ·
HimanshuSinha-MSFT avatar image
0 Votes"
HimanshuSinha-MSFT answered

Hello @ANDREWJSCHLIEWE-5929 ,
Thanks for the ask and using Microsoft Q&A platform .

After reading the post , I think this failure does happen once in a while , is that correct ? The SSIS -IR are dependent on many different internal service and my guess at this time is may be is behaving weird . I think the best route for you is to create a support ticket with Microsoft .

If you have a support plan you may file a support ticket, else could you please send an email to azcommunity@microsoft.com with the below details, so that we can create a one-time-free support ticket for you to work closely on this matter.
Subscription ID:
Subject : Attn Himanshu
Please let me know once you have done the same.

Thanks
Himanshu

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

ANDREWJSCHLIEWE-5929 avatar image
0 Votes"
ANDREWJSCHLIEWE-5929 answered

The Azure-SSIS IR just began running on a subsequent attempt to restart.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.