Windows 11 approved processor fails PC health check

Xragman 1 Reputation point
2021-10-27T02:46:28.47+00:00

I have an HP Envy with an Intel Core I7-6700HQ processor, which is on Microsoft's list of approved processors. When I run Microsoft's PC Health Check app it tells me that the processor is not approved. Every other test is passed, only the processor fails. Anybody got ideas/suggestions?

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,672 questions
0 comments No comments
{count} votes

3 answers

Sort by: Most helpful
  1. Docs 15,566 Reputation points
    2021-10-27T05:25:47.323+00:00

    Please see these links:

    https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
    https://blogs.windows.com/windows-insider/2021/08/27/update-on-windows-11-minimum-system-requirements-and-the-pc-health-check-app/

    .
    .
    .
    .
    .
    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post: Vote = a helpful post
    .
    .
    .
    .
    .


  2. Docs 15,566 Reputation points
    2021-10-27T18:58:51.993+00:00

    Please see the link in the earlier post:

    https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

    Intel®	Core™	i7-1185G7  
    Intel®	Core™	i7-1185G7E  
    Intel®	Core™	i7-1185GRE  
    Intel®	Core™	i7-1195G7  
    Intel®	Core™	i7-7800X  
    Intel®	Core™	i7-7820HQ[1]  
    Intel®	Core™	i7-7820X  
    Intel®	Core™	i7-8086K  
    Intel®	Core™	i7-8500Y  
    

    .
    .
    .
    .
    .
    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post: Vote = a helpful post
    .
    .
    .
    .
    .


  3. Reza-Ameri 17,026 Reputation points
    2021-10-28T16:44:00.737+00:00

    I believe you have checked the list for the Windows 10 and it is the incorrect list.
    You have to check the list for the Windows 11 which is:
    https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
    As I checked , your processor is not listed and it means , it is not supported.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.